JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL - AMER Engineering Director

About This Opportunity

Join JLL as our AMER Engineering Director and drive excellence in hard services delivery across our premier AMER client portfolio. This strategic leadership role is perfect for an engineering professional who thrives on operational excellence, identifying and implementing strategic initiatives, client partnership, and building high-performing teams across multiple countries and cultures.

You'll be the technical authority ensuring world-class delivery in mechanical, electrical, critical environments, fire life safety, and asset lifecycle management while championing innovation and continuous improvement initiatives that set new industry standards.

Work Schedule: Hybrid, Monday-Friday 8:00 AM to 5:00 PM (3 days a week onsite)

Additional Perks: 25% annual salary bonus, company provided cell phone, laptop, Flex PTO

What You'll Accomplish

Strategic Leadership & Client Excellence

• Lead AMER engineering teams to exceed contractual obligations and client expectations while collaborating closely across other JLL business functions.
• Build trusted partnerships with client stakeholders, proactively addressing challenges and driving operational improvements
• Develop deep client business intelligence to anticipate needs and deliver strategic value
• Achieve agreed financial targets while maintaining exceptional service quality standards

Operational Excellence & Innovation

• Ensure seamless delivery across mechanical, electrical, critical environments, and fire life safety systems
• Drive compliance with KPIs, service levels, and client delivery methodologies
• Optimize standard operating procedures and implement best practices across AMER operations
• Champion health, safety, and environmental excellence in all service delivery activities

Cross-Functional Collaboration

• Partner with Platform SMEs, Technical Management, Space & Occupancy, IT, Security, EHS teams, and strategic partners
• Support regional initiatives while maintaining AMER consistency and quality standards
• Translate complex technical requirements into business solutions that drive client success
• Lead continuous improvement initiatives that enhance service delivery and operational efficiency

What You Bring

Essential Qualifications

• Education: Bachelor's degree in Engineering or equivalent technical qualification
• Experience: 10+ years in senior-level IFM or technical leadership roles
• Expertise: Subject matter expert in hard services with integrated facilities management focus
• AMER Experience: Proven track record managing facilities across multiple regions and locations

Technical Excellence

• Deep understanding of mechanical, electrical, and critical environment systems
• Experience with contract, budget, schedule, and invoice management
• Proven ability to deliver complex IFM programs successfully
• Strong analytical and problem-solving capabilities with data-driven approach

Leadership & Strategic Thinking

• Exceptional team leadership skills with a focus on growing talent for the future
• Ability to balance client interests with business objectives
• Experience managing client sensitivities and escalation protocols
• Strategic thinking with ability to connect technical solutions to business outcomes

Core Competencies

• Communication: Outstanding presentation, verbal, and written communication skills
• Adaptability: Thrives in ambiguous, rapidly changing environments
• Client Focus: Demonstrated excellence in client relationship management
• Integrity: Proven trustworthiness with strong ownership mindset
• Innovation: Track record of initiating and executing improvement initiatives

Why Join JLL?

At JLL, we're committed to empowering you to shape a brighter way forward. As our AMER Engineering Lead, you'll have the opportunity to:

• Make Impact: Drive meaningful change across AMER operations
• Lead Innovation: Champion cutting-edge solutions in facilities management
• Grow Your Career: Access world-class development opportunities and resources
• Build Relationships: Work with diverse, high-performing teams worldwide

Ready to Apply?

If you're passionate about operational excellence, client success, and leading high-performing teams in an AMER environment, we want to hear from you.

Apply now and help us deliver exceptional facilities management solutions that power business success worldwide.

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

177,000.00 – 235,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Armonk, NY, New York, NY, Poughkeepsie, NY, Yorktown Heights, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us