Senior Manager, Change Management

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at LocumTenens.com. This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Change Strategy, Adoption & Readiness - 45%

• Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
• Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
• Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
• Manages Change Communication:
  • Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
  • Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
  • Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
• Supports Learning Pathways Related to Change:
  • Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
  • Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
• Oversees Change Activities:
  • Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
  • Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
  • Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact

Enterprise Change & Project Management Office (PMO) Partnership – 40%

• Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
• Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
• Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
• Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
• Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.

Leadership Enablement & Capability Building – 15%

• Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
• Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
• Mentors project managers and embedded change resources to strengthen organizational change maturity over time

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Aware of budget, helps manage expenses

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor’s degree in business, organizational development, communications or a related field required
• 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
• Experience supporting enterprise or corporate project portfolios required

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times 
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams  
• Working knowledge of Salesforce or relative CRM systems 
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment 
• Excellent communication skills - both oral and written 
• Ability to build strong business relationships at all levels 
• Strong interpersonal skills 
• Strong attention to detail 
• Strong organizational and time management skills 
• Ability to work independently and collaboratively 
• Solid critical thinking and creative problem-solving skills 
• Ability to consistently meet goals, commitments, and deadlines 
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Innovative
• Customer Focus & Teamwork
• Quality & Results-Oriented
• Decision Making
• Resourceful & Tenacious
• Develops Self
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization 
• No travel required

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures