Job Title: Dispatcher
Location: Minneapolis, MN
Shift: Thursday & Friday 1:00PM - 9:00PM + Saturday & Sunday 11:00AM - 9:00PM
Pay: $25/hr + Full Benefits
Employer of Choice! Voted Best Company to Work For by U.S. News & World Report (2025–2026)!
About Us:
Transit Team was voted Best Company to Work For by U.S. News 2025–2026! We are committed to creating a workplace where employees thrive and make a meaningful impact in the community.
What We Offer:
Competitive pay (with a 3% increase yearly!)
Comprehensive health, dental, and vision insurance
Paid time off and holidays
401(k) with up to a 4% company match
Life and disability insurance
Employee assistance program
Employee discounts
Paid training and ongoing development
Opportunities for advancement
A positive, team-oriented work environment
And More!
Position Overview:
As a Dispatcher, you will play a crucial role in ensuring the efficient and effective operation of the Metro Mobility West Zone Contracted Services. Your primary responsibility will be to coordinate transportation services for individuals with disabilities, ensuring they receive safe and reliable transportation to their destinations. You will be the main point of contact for drivers, providing essential communication support and ensuring the smooth execution of daily operations.
As a leader and communicator with our frontline staff, it is important that you embody our core values:
We Care, We Do The Right Thing, We Collaborate, and We Have Fun.
Responsibility Profile:
Effectively route client trips
Apply basic computing knowledge
Communicate with drivers to ensure their daily success
Speak with supervisors or customers to resolve problems
Manage critical incidents and service disruptions
Monitor and manage KPIs, including on-board time, on-time percentage, and appointment times
Ensure routes are optimized for best performance
Requirements:
Strong communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Basic computer skills
Previous dispatch or transportation experience preferred
Ability to pass background check and drug screening
Apply Today!
Join a company recognized for excellence and committed to your success! Apply now or contact our HR team for more details.
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.
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