Customer Service & Despatch Coordinator

Efficiently manage customer orders, dispatch, and inbound goods in a dynamic, team-focused environment!

• Hands-on role coordinating dispatch and inbound goods in a busy warehouse setting!
• $ Earn above-award wages plus bonuses and referral rewards!
• Develop skills in customer service, inventory management, and logistics coordination!

Motion operates across the Asia Pacific—including NZ, Australia, Indonesia, and Singapore—providing industrial products and engineering service to keep the world moving! 

As a Customer Service & Despatch Coordinator at our South Dandenong facility, you will play a vital role in ensuring customer orders are accurately packed, dispatched on time, and inbound goods are inspected and processed efficiently.

You will coordinate with couriers, vendors, and internal teams to maintain smooth operations and excellent customer service standards

What your day to day looks like:

• Pack and dispatch components according to customer orders
• Coordinate with couriers for timely dispatch and receipt of goods
• Inspect goods for quality and allocate stock appropriately
• Occasional delivery to our customers.
• Maintain accurate customer and order information using CRM and ERP systems (Zoho, MYOB)
• Assist sales team with overflow calls and data entry as needed
• Comply with all workplace health, safety, and environmental policies

Who are you?

• Positive, can-do approach and strong numerical skills
• Valid driver's license
• Experience in a similar customer service or dispatch role desirable
• Strong organisational skills with the ability to multitask and meet deadlines
• Excellent communication skills, both written and verbal
• Safety-conscious attitude and commitment to workplace health and safety
• Proficiency with MS Office and familiarity with CRM/ERP systems
• Positive, can-do approach and strong numerical skills

What we offer:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.

• Career Progression: Clear pathways to develop and advance within Motion and the wider GPC network with access to free webinars, training events and courses.

• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.

• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion Australia is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore and part of a larger group GPC where opportunities are endless for a motivated individual.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.