Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Administrative Business Partner â Opportunity for Categorie Protette Candidates (L. 68/99)
We are seeking a skilled and experienced Administrative Business Partner to join our team and deliver top-tier administrative support to our Senior Sales Leadership. In this role, you will play a pivotal part in ensuring the seamless execution of daily operations while supporting the leadership team in driving strategic initiatives.
If you are highly organized, comfortable managing multiple priorities, and motivated to contribute in a collaborative environment, we would be pleased to hear from you.
Your Key Responsibilities:
Provide comprehensive administrative support to executives, managing calendars, preparing meetings, and organizing travel.
Act as a point of contact between the executive team and internal and external stakeholders.
Prepare and organize reports, presentations, and correspondence in a precise and professional manner.
Handle confidential information with discretion, professionalism and confidentiality.
Prepare regular sales reports and dashboards for the leadership team.
Collaborate with sales teams to analyze data and support informed decision-making.
Marketing Event Support:
Assist in organizing and executing marketing events such as trade shows, conferences, and webinars.
Coordinate event logistics, including venue booking, vendor management, and materials preparation.
Manage event promotion, attendee registration, and follow-up.
What Weâre Looking For:
A degree in Administration, Marketing, or a related field, or equivalent professional experience.
At least 3 years of experience in a similar role, blending executive support, sales analysis, and/or marketing.
Familiar with tools like Excel or Salesforce
Strong organizational skills and attention to detail.
Ability to work under tight schedule pressure
Strong communication and interpersonal skills.
Professional proficiency in English (written and spoken), as required for the role.
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About Genesys:
GenesysŽ empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud⢠is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24â48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationâsuch as application follow-ups or resume submissionsâmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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