Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
We are looking for a Senior Manager, Sales to lead and scale a cross-industry enterprise sales team (5â6) to win new logos and expansion deals in France across Manufacturing, Travel, Transportation, Retail and Logistics. You will own the GTM, pipeline, forecast, and partner co-sell motions (with AWS, ServiceNow, Salesforce and GSIs), with a specific focus on AI-attached value propositions.
What youâll do
Strategic leadership & GTM
Team management & coaching
Pipeline, forecast & execution discipline
Market presence & influence
What success looks like (12-month outcomes)
Bookings: Hit/beat annual GACV target with balanced New Logo and Expansion mix.
Youâll bring
10+ years in complex enterprise SaaS/cloud sales with consistent overachievement; 5+ years people leadership.
Nice to have
Hands-on with Salesforce CRM, forecast tools (e.g., Clari), enablement/recording (e.g., Gong), ABM and RevIQ-style sales GPTs.
Ways of working (France)
Hybrid role based in Issy-les-Moulineaux.
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About Genesys:
GenesysŸ empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud⹠is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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