For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.
FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.
Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.
The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.
Job Roles
- Assist providers in meeting productivity standards through development of efficient patient flow systems that ensure optimal patient flow with patients processed efficiently and walk-ins triaged expediently.
- Coordinate orientation and training of all nursing personnel. Assist Clinic Director, and/or Nursing Director in the development of training for the nursing staff to include patient education, sharpening of nursing skills, emergency procedures, etc.
- Ensure patients receive quality care in an effective and timely manner. Ensure nursing staff provide appropriate and complete documentation in all patient records and in all provider/nurse communications.
- Ensure the crash cart/crash box is checked per policy and that medications and supplies are checked monthly for expiration.
- Remain in close contact with Clinic Director and/or Nursing Director for information exchange, problem resolution, scheduling, staffing, and other related issues.
- Participate with management in organizational long-term planning and the development of strategic initiatives.
- Recruit, train, develop, engage, and retain an accountable workforce. Provide effective counseling/guidance to employees. Administer corrective action promptly when needed.
- Foster an environment that promotes development and professional growth of employees.
- Maximize output from subordinates through an effective, supportive management style.
- Provide leadership and nurse supervision. Ensure all regulatory standards are met or exceeded and adhered to on an on-going basis (TJC, CLIA, DHS – Licensing & Certification, OSHA, etc.)
- Ensure Mock Codes are conducted according to the annual calendar.
- Ensure logs are completed appropriately, including temperature logs, autoclave logs, etc. Work cooperatively with other team members in activities related to ensuring health center implementation of all quality concepts, to include infection control program, patient satisfaction, etc.
- Ensure applicable regulatory and department standards are adhered to in an ongoing basis (The Joint Commission, OSHA, etc.).
- Lead, educate, coach and mentor others on LEAN continuous process improvement philosophy, tools and application to accomplish organizational goals.
- Perform other duties as assigned.
Education/Certifications/Licenses/Registrations
- Current California RN license required.
- Current CPR certification.
- Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.
Experience/Specialized skills (including Language)
- Cultural and linguistic sensitivity to populations served.
- Bilingual (English/Spanish) preferred.
- 3 years minimum experience of progressively responsible positions as a supervisor.
- 3 years minimum experience in community-based clinics, out-patient medical clinics, or work in a hospital setting with indigent care patients.
- Knowledge of supervisory practices and techniques, including performance management and employee development.
- Strong analytical and problem solving skills.
- Successful track record of leading and driving positive change through others.
We are excited to share that the salary range for this position is:
$114,400.00 - $146,441.67
Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)
FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.