Cash Collection Representative II

Job Description:

Performs collections of delinquent accounts by contacting customers via phone, email, & fax. Fields incoming calls from customers and sales representatives. Resolves issues with incorrect billing amounts and purchase orders. Minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers. The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for Implant Direct. Representing our company to customers, the Cash Collection Representative plays a pivotal role in maintaining and enhancing customer relationships as well as reducing our overall trade balance.

Job Requirements:

MINIMUM REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required. A minimum of 3 years’ experience in accounts receivable and basic / entry level bookkeeping skills. College level education in Finance, Accounting, Business or equivalent, preferred.

LANGUAGE SKILLS:Ability to read, analyze, and interpret documents. Ability to prepare reports and business correspondence.Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Communicate clearly with coworkers and members of management while maintaining a high level of professionalism.  Fluent in written and verbal English.

OTHER SKILLS AND ABILITIES:

• SAP-Experience highly desired
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Strong organizational skills.
• Ability to use 10-Key calculator by touch.
• Professional interpersonal and telephone skills required.
• Understanding of elementary financial accounting principles and financial statements.
• Advanced computer skills with MS-Word, Excel, and Outlook required.
• Ability to read, understand and retain working knowledge of procedures and company documents.

Operating Company:

Implant Direct

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.