Lead Business Process Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom is a medical device company primarily focused on the design, development and commercialization of continuous glucose monitoring or CGM systems for the management of diabetes by patients, caregivers and clinicians around the world. Since 1999, we have developed innovative technology that has transformed how people manage diabetes making the company the pioneer in glucose sensing for more than 25 years. In 2023, we expanded our global rollout of Dexcom G7, completed the largest expansion coverage in our company’s history and delivered new operational and financial efficiencies while growing our business.

Dexcom’s business is experiencing strong global growth, and Global Supply Chain Planning & Advanced Analytics (GSCPAA) is expanding the Operations Excellence team within Dexcom Global Business Services (GBS). GSCPAA partners across Operations, Finance, Quality, IT, and site teams to enable end-to-end supply chain excellence.

This Senior Business Analyst will accelerate global scale and consistency by strengthening supply chain governance, standard ways of working, and the digital capabilities that support connected planning and inventory decisions across regions. The role will help deliver enterprise priorities tied to supply assurance, quality, working capital, and P&L performance through sustainable processes, data, system improvements, and digitization of the Dexcom supply chain.

This position is based in Dexcom GBS and is aligned to the GSCPAA organization, with day-to-day prioritization provided by the Director of Supply Chain Operational Excellence.

Where you come in:

• Lead end-to-end discovery for complex, cross-functional problems, aligning stakeholders on the true problem, scope, success criteria, and decision points
• Translate business needs into clear requirements and solution options (process, data, systems), including trade-offs, risks, and a recommended path forward
• Map current and future state processes and identify root causes, control gaps, and opportunities to simplify, standardize, and scale across global sites
• Define KPIs and operating measures that drive accountability, then build the review rhythm and clarity on owners/actions to keep outcomes on track
• Facilitate working sessions with global supply chain, finance, quality, operations, and IT, driving decisions to closure and maintaining focus on the goal vs. local preferences
• Partner with IT, analytics, and vendors through design, build, testing, and deployment, including UAT strategy, cutover readiness, training, and change management
• Contribute to global supply chain excellence initiatives (including inventory governance and health) by ensuring solutions are practical, controlled, and sustainable

What makes you successful:

• Bring 6+ years in business analysis, process excellence, or similar roles delivering cross-functional improvements from discovery through implementation
• Demonstrate influence without authority: rally a room, manage conflict, reset priorities to the goal, and hold stakeholders accountable to actions and timelines
• Show proven ability to drive clarity in ambiguous environments through crisp problem statements, structured analysis, and decision-ready recommendations
• Apply strong process and requirements skills: process mapping, root cause analysis, and well-written requirements and acceptance criteria that reduce rework
• Use a data-driven, commercially aware approach: advanced Excel; comfort with SQL and/or BI tools (Tableau/Power BI); ability to connect improvements to service, cost, and working capital impacts
• Leverage solid grounding in global supply chain concepts (planning, procurement, inventory, logistics) and experience with ERP and planning platforms (Oracle preferred; Anaplan a plus)
• Maintain strong delivery discipline: organized execution, proactive risk and issue management, dependable follow-through, and clear stakeholder communication across time zones
• Able to flex working hours to support core collaboration hours with Pacific Time stakeholders and key global partners
• Bring Lean/Six Sigma familiarity as a plus (certification not required), with a practical mindset focused on outcomes over methodology

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-15%

• Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience. 
• At this level a graduate degree may be desirable with 4 years of related experience.

#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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