Inside Loan Originator (On-Site)

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage, LLC’s (“CCM”) competitive mortgage products, services, and programs, consulting with customers about their current and future needs to help them achieve their financing needs, collecting and reviewing all needed supporting loan documentation, and maintaining minimum standards for production and quality.

Job Responsibilities:

• Establish a presence for CCM, including but not limited to, converting in-coming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in-house technical systems and programs.
• Comply with all applicable federal and state compliance guidelines relative to the position.

Qualifications and Skills:

• A minimum of 2 years of origination experience in a consumer direct or call center environment.
• NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) *
• Experience converting leads and in-bound calls.
• Experience collecting and analyzing borrower income and negotiating skills.
• Good knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Analytical skills necessary to evaluate credit requests and determine trends in each marketplace.
• Advanced communication skills, and the ability to work with a wide range of constituencies in a diverse community.
• Encompass experience, a plus.
• Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook).