Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidateās knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
This position is NOT remote- it is conducted on-site, in office
This positionĀ ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.Ā Ā The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate.Ā Ā This position may perform other duties remotely as identified for efficiencies.
Part time position: Approximately 6-10 hours per week (Tuesday, Wednesday, Thursday schedule)
Ā Key Responsibilities:
Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
Work with auctioneer virtually to verify system information accurately represents vehicle.Ā
Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
Operate monitor virtually, work with auctioneer to review Simulcast bids.
Provide arbitration and other vehicle announcements to support auctioneer.
Call and e-mail on late titles.
Utilize salesforce for title absent support.
In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
Other duties as assigned.
Minimum Qualifications:
High School Diploma/GED
Generally, less than 2 years of experience
Effective communication skills required.
Must possess good problem-solving and organizational skills.
Ability to remain focused and composed during fast-paced sale-day activities.
Regularly required to stand, walk, reach, talk and hear.
Ability to lift 1-10 pounds.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Preferred Qualifications:
Ability to read, write and speak in Spanish.
Work Environment
Occasional exposure to fumes, odors and weather conditions.
Drug Testing
Benefits
About Us
Ā
cox