We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
The Director of Global Trade Compliance provides strategic leadership for the company's global customs and trade compliance program. This role is responsible for setting and executing trade compliance strategies across our international logistics network, ensuring adherence to all international trade laws and regulations. Lead a team of trade compliance professionals and serve as a subject matter expert on all global trade regulations, including C-TPAT, HTS Classification, Duty Drawback including USMCA. The Director of Global Trade Compliance will focus on innovation, cross functional engagement, anticipating regulatory changes, mitigating risk, and driving a culture of compliance excellence throughout the organization.A Day in the Life of a Director of Global Trade Compliance...
Develop and implement comprehensive global trade & compliance policies and procedures, ensuring alignment with industry best practices
Oversee Crate & Barrel’s Trade Compliance Manual
Manage custom brokers' performance and ensure that all trade documentation, including classifications under the Harmonized Tariff Schedule (HTS) are accurate and complete.
Establish and lead internal post-entry and post-export audit procedures
Measure performance and effectiveness of Trade Compliance Program with routine metrics and KPI’s. Establish a normal review process that identifies opportunities and gaps with Leadership
Continuously monitor, interpret, and communicate changes in global trade regulations to internal stakeholders. Advise on the trade compliance implications of business decisions providing strategic insights and recommendations
Collaborate with technology and other departments to integrate tools and technologies while maintaining seamless business operations
Identify innovative solutions to streamline processes, improve accuracy, and reduce manual efforts while ensuring data integrity
Conduct trade compliance audits, risk assessments, and self reviews. Develop a robust report out process identifying gaps and action plans for mitigation
Deliver tailored training to ensure organizational understanding of policies, procedures and regulatory requirements for customs and trade compliance
Oversee company’s C-TPAT Security and Trade Compliance Program; ensuring necessary compliance framework and effective internal controls are in place to maintain certifications. Deliver Annual C-TPAT Certification Security Profile and Annual Trade Compliance Notification Letter to CBP
Oversee all drawback programs (US Duty Drawback and USMCA)
Lead a team of trade compliance professionals, supporting professional development and program continuity
What you'll bring to the table...
Excellent reading and writing language skills (English)
Ability to prioritize workload and manage complex cross-functional projects
Experience managing and developing teams to perform with a high sense of urgency. and ability to shift and prioritize work to meet key deadlines
Strong analytical skills and kpi performance reporting
Track record of managing complex compliance programs
Record management expertise; experience utilizing global trade automated solutions
Detail oriented; demonstrated ability to explain complex compliance concepts to leadership
Deep knowledge of U.S. and international trade regulations
We'd love to hear from you if you have...
10+ years trade compliance experience, working for an importer or exporter preferably in the retail sector
Demonstrated expertise with Harmonized Code System (HTS) & US Customs Classification
Experience with carrier procurement and/or carrier management
Compliance risk mitigation experience desired
Bachelor’s degree or higher required
Licensed US Customs Broker
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
crateandbarrel