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For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes—from emerging startups to global enterprises—across software, IT services, hardware, media, and telecommunications. Our Global Technology Practice delivers specialized coverage including Technology Errors & Omissions (Tech E&O), Cyber Liability, comprehensive international solutions, to complement our traditional Property & Casualty lines. With deep industry expertise, flexible capabilities, and a collaborative approach, we design innovative insurance programs tailored to the unique needs of each client. CNA remains the carrier of choice for our valued agent and broker partners.JOB DESCRIPTION:
This officer-level role is responsible for leading underwriting excellence across CNA’s largest and fastest-growing Middle Market Technology Property & Casualty portfolio in North America, spanning the Midwest and South territories. With profitable double-digit growth, this segment reflects CNA’s strategic focus on technology and specialization. The position oversees two people leaders and a high-performing team of underwriters, with a unique opportunity to unify the Midwest region and accelerate further expansion.
The successful candidate will drive strategic execution, ensuring alignment with company objectives through effective management of underwriting practices, policies, and initiatives. This role demands strong leadership, deep industry insight, and the ability to craft innovative insurance solutions that support continued growth and profitability in a dynamic and evolving market.
Essential Duties & Responsibilities
1. Implements strategic objectives, underwriting strategies, and best practices with substantial impact on the short-term and long-term success of a product line or segment.
2. Ensures the achievement of continued profitability, growth and/or operational efficiencies for a product line or segment through assessment of risk tolerance, market appetite and emerging risk issues.
3. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews. Provides results to members of the underwriting management team and develops plans to resolve issues.
4. Monitors the usage and profitability of alternative pricing programs.
5. Drives adherence to underwriting authority delegation, audit criteria and catastrophe management for a product line or segment.
6. Collaborates with business partners in Risk Control, Actuarial, Claim, Worldwide Operations and Compliance to address governance and compliance issues related to underwriting practices.
7. Provides guidance and direction in the development of underwriting and training tools.
8. Lead, direct and have full management accountability for staff in area of responsibility with an emphasis on talent management and succession planning in accordance with strategic direction.
9. Will take lead responsibility for the development of underwriting strategies and position papers for emerging issues when assigned.
10. Will maintain relationships with branches, brokers, agents and customers to assess risk tolerance, market appetite and emerging issues.
Reporting Relationship
Global Head of Technology
Skills, Knowledge & Abilities
1. In-depth technical knowledge of underwriting theories and practices within the insurance field.
2. Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
3. Leadership and management skills, demonstrating integrity and professionalism.
4. Ability to drive results by identifying, and resolving problems within scope of responsibility.
5. Knowledge of the insurance industry, its products and services.
6. Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
1. Bachelor’s degree with Master’s preferred in a related discipline, or equivalent.
2. Typically a minimum of 10 years of related work experience, with five years management experience.
3. Chartered Property Casualty Underwriter (CPCU) or other industry certifications a plus.
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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com
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