Principal Software Engineer (Guidewire)

Essential Duties & Responsibilities

Performs a combination of dutiesin accordance withdepartmental guidelines:

• Acts as the principal designer for majorhigh risk, high complexity systems and their subsystemsutilizinga thorough understanding of available technology,toolsand existing designs. Includes leading the integration of vendor applications and/or consulting resources into CNA applications and/or resources.

• Provides comprehensive technical consultation to business unit and IT management and staff at the highest level of complexity on all phases of application programming and processes for diverse development platforms and computing environments. Includes performance engineering, functionality testing, production implementation, application recovery and maintenance, application stability, defect resolution, and meeting service level agreements.

• Acts as expert technicalresourceto develop and mentor staff in all phases of the development and implementation process. Participates in instructing, directing, and checking the design orapplicationswork of others. Leadshigh riskprojects.

• Acts asliaisonbetween clients, vendors, consulting resources, and applications area. Analyzes problemsregardingdetailed requirements and capabilities and works cross organizationally to resolve issues and solve problems.

• Researchesandevaluatesnew and/or alternative solutions and recommends the most efficient andcost effectiveapplication programming solution consistent with strategic direction. Alsoanticipateschanges todeterminedevelopment tools, processes and implements those decisions.

• Assistswith the identification and selection of information technologies, vendors, and/or consulting resources whichassistthe functional business units in meeting their strategicobjectives. Includes assisting withrelationship management, contract negotiations, and ensuring adherence to requirements.

• Works closely with other IT areas to contribute to the overall strategic direction of the applications portfolio. Includes partnering with Architecture toassistwith the overall technology direction of CNA.

• May code new or modified programs, reuse existing code through the use of program development software alternatives and/orintegratepurchased solutions.
  

 Reporting Relationship:TypicallyDirector or above.

Skills,Knowledgeand Abilities

1. Expert technical knowledge of the system development life cycle, and system and application program development technological alternatives.
2. Senior level knowledge of client area's functions and systems.
3. Must be competent to work at the highest technical level of all phases of application program/system design and implementation and have excellent analytical and problem solving skills.
4. Excellent project management skills and ability to organize and plan effectively to meet both short and long range project goals.
5. Solid knowledge of interface design and user centered design method.
6. Excellent communication and interpersonal skills and the ability to work effectively with peers, IT
management and staff, and internal business partners/clients.
7. Advanced computer skills including Microsoft Office suite and other business related software systems or languages including, but not limited to Mainframe, DB2, UNIX, Oracle, Websphere J2EE Java, Peoplesoft, Business Objects, and ETL. Other technologies will apply dependent on business area supported.

8. Proficiency in Google Cloud technologies, including:

• Programming Languages: Java/J2EE, Spring Boot, SQL, GitHub, Apache Kafka, Mockito, Hibernate, JUnit, NodeJS/ReactJS

• API Design Principles: Expertise in RESTful API design, including endpoint creation, data serialization, authentication, and versioning

• Google Cloud Services: Familiarity with GCP offerings such as Google Compute Engine, Google Kubernetes Engine (GKE), Anthos Service Mesh (ASM), Cloud Storage, Cloud Functions, and Cloud Run

• Security: Experience implementing security measures like OAuth (Okta), JWT, and Google Secret Manager (GSM)

• Database Management: Knowledge of SQL and NoSQL databases, schema design, and API-based interactions

• CI/CD Practices: Hands-on experience with tools like Jenkins, Concourse, GitLab CI, or GitHub Actions for automated build, test, and deployment

• Testing and Debugging: Strong skills in unit, integration, and end-to-end testing, with expertise in debugging and issue resolution

9. Expertise in application integration design and development, ensuring accuracy, scalability, and ease of consumption.

10. Must have Guidewire Integration experience, including Cloud APIs, Integration Gateway, and REST APIs.

11. Preferred: Familiarity with the insurance industry, its products, and services.

12. Nice to have: Experience with Guidewire PolicyCenter.

• Minimum of 10+ years of progressive experience in software engineering, including significant work at a principal or senior technical leadership level.

• Typically,a minimum of nine years of solid, diverse work experience in IT with a minimum of sixyears' experiencein application program development.

• Experience using Agile methods preferred.

• Applicable certifications preferred(Guidewire Ace).