Consultant II, Community Relations

Position Overview

As Consultant II, Community Relations, you will execute and support strategies that strengthen CarMax’s commitment to the communities where our associates live and work.  In this role, you will support community relations and CarMax Foundation programs—including volunteerism and associate giving—by partnering across the business to deliver meaningful community impact.  Your work will help translate CarMax’s values into action bysupportingtrusted nonprofit partnerships, engaging associates in purpose-driven programs, and ensuring operational excellence across community initiatives.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing.We’rerethinking the way people buy cars – andit’sour associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

TheCommunity Relations teamleads CarMax’s enterprise-wide,community-drivenengagement and philanthropic efforts, including The CarMax Foundation, associate volunteerism, and giving programs. Our associates are at the heart of this work—giving their time, talents, and passion to serve their communities with pride.

The team partners with nonprofit organizations, internal leaders, andassociates todesign and deliver programs aligned to CarMax’s community focus areas. We are a collaborative, service-oriented team that values strong relationships, thoughtful strategy, operational excellence, and continuous improvement to help communities thrive.

Role Responsibilities

• Driveand support community relations and Foundation programs, including associatevolunteer and giving initiatives, ensuring consistent and effective execution

• Serve as aprogram administratorfor community and Foundation platforms and tools, supporting data accuracy, reporting, and day-to-day operations

• Partnerwith nonprofit organizations and internal stakeholdersto process grants, respond to inquiries, and deliver high-quality program experiences

• Process andtrackgrants, vendor requests, and invoicesensuringtimelysubmission, documentation, and payment support

• Support andenhance associate engagement opportunities, including volunteer team-builders,matching gift programs, and community activations

• Track and compile program datarelated to budgets, participation, and impact, to support ongoing evaluation

• Contribute ideas for program and process improvements, incorporating feedback from associatesand nonprofitpartners 

• Develop andmaintainclear communications and resourcesfor associates, nonprofit partners, and internal teams

• Represent CarMax and The CarMax Foundation as acommunity liaisonas needed for program implementation and relationship-building

• Supportadditionalcommunity relations initiatives andprojectsasassigned

Required Qualifications

• 2+ years of experiencesupporting community relations, nonprofit, corporate social responsibility, or related programs with a focus on project, program, or operations management

• Experience managingmultiple priorities and deadlinesin a fast-paced, service-oriented environment

• Strongorganizational, planning, and execution skillswith attention to detail

• Excellentverbal and written communication skills, with the ability to engage diverse audiences

• Demonstratedcustomer-service mindsetwhen working with nonprofit partners, associates, and internal stakeholders

• ProficiencyinMicrosoft Office Suite(Outlook, Word, Excel, PowerPoint)

Preferred Qualifications

• Experience withvolunteer management, grant making, or corporate giving programs

• Experiencein process excellence or data analytics

• Familiarity withrelationship management, grant, or volunteer platforms(e.g.Benevity or similar tools)

• Experience withbudget tracking, reporting, or basic financial processesand platforms(e.g.QuickBooks)

• Volunteer or nonprofit sector experience