Aladdin Client Engagement, Director

Job Summary:  

• The Value Delivery function within Aladdin Client Engagement (ACE)is responsible forhelping clients maximize the value of their Aladdin investment through deep workflowexpertise, data driveninsights, and hands-on partnership across functional stakeholders at enterprise clients. 

• As part of the ACE organization, you will serve as a consultative partner, bridging client needs with Aladdin’s capabilities,while also acting as a culture carrier and team multiplier within ACE. You will oversee strategic client initiatives, drive adoption of Aladdin functionality, and ensure clients achieve measurable outcomes aligned to their business and investmentobjectives—balancing continuous learning of new tools, processes, and operating models withhighqualityclient engagement and people leadership. 

• We areseekinga dynamic and experienced Director to join our Aladdin Client Engagement (ACE) team in support of our growth in the Asia Pacific region. The role will play a pivotal role in bolstering execution of regional client initiatives with scale,while actively contributing to team development, cultural cohesion, and talent growth within APACACE. 
   

Key Responsibilities

• Strategic Client Value Delivery
  Act as a trusted advisor to senior stakeholders across Front Office, Trading & Operations, and/or Private Markets, helping translate business priorities into actionable Aladdin solutions.Identifyopportunities to deepen adoption, improve workflow efficiency, and unlock commercial value. Lead or contribute to strategic client change programsleveragingdeep hands-onexpertisein Aladdin and/oreFrontto drive measurable business impact. 

• Industry and Workflow Expertise
  Provide thought leadership across the investment lifecycle, drawing on global engagement patterns and industry best practices. Partner with clients to diagnose workflows andidentifyopportunities for optimization and commercial product adoption,while continuously building personal capability across new tools, data structures, and evolving operating models.  

• Client Relationship Engagement & Governance
  Partner with sales teams to align Value Delivery strategy with multiyear client roadmaps. Proactively track and surface client sentiment, adoption trends, and escalations. Support Aladdin governance models through ongoingbook of workreviews and strategic relationship engagements,balancing delivery execution with thoughtful relationship management and stakeholder communication.  

• Product & Innovation Advocacy
  Serve as a client liaison to evolve Aladdin product roadmap priorities and accelerate impactful delivery for APAC markets. Educate clients on Aladdin capabilities and provide structured feedback loops,whiledemonstratingadaptability and curiosity in learning new product capabilities, workflows, and delivery approaches. 

• Team, Culture, and Capability Development
  Contribute actively to building a strong, inclusive, and high-performanceACE culture in APAC. Support the development of junior team members through knowledge sharing, coaching, and role modeling. Demonstrate the ability to balance individual delivery accountability with team leveloutcomes, helping ACE scale through collaboration, shared standards, and continuous improvement
   

Attributes

• Strategic thinker with strong business acumen and the ability tooperateeffectively in evolving environments.

• Demonstrated capability to build and sustain trusted client relationships whilesimultaneously investing in team development and cultural cohesion.

• Comfortable balancing hands-ondelivery, continuous learning of new tools and processes, and people centric leadership.

• Highly motivated, results oriented, and able to work independently while contributing meaningfully to collective team outcomes.