POSITION SUMMARY:
To ensure all guests are greeted in a friendly and courteous manner, handle all payment transactions, maximize guest satisfaction, and perform general duties as assigned by the Golf Professional.
ESSENTIAL FUNCTIONS:
- Handle all sales transactions made through the Golf Shop
- Maintain accurate records for the Golf Shop with special emphasis on retail/golf transactions
- Report stock levels of guest, retail, and office supplies to manager
- Maintain a high level of cleanliness for all areas within the Department
- Adhere to all rules and regulations established in standard operation procedure manual for BCG/BCL/Bass Pro Shops
- Report all incidents of guest dissatisfaction to the manager
- Report all accidents/injuries that occur during the execution of Golf Shop business or on Big Cedar Lodge property through proper channels.
- Assist guests with the highest level of professionalism
- The Golf Shop Attendant will maintain accurate records with special emphasis on inventory control and sales records
- Have computer and inventory brand knowledge
- Have overall knowledge of the game of golf and in sales of related merchandise, golf clubs, balls, bags, gloves, etc.
- Perform other duties as required
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Minimum 3 months’ retail experience and basic understanding of golf operations preferred
KNOWLEDGE, SKILLS, AND ABILITY:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
- Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Other Skills and Abilities - The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functional.
- While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Regularly: Computer Work, Walking, Standing
Occasionally: Sitting, Lifting up to 50lbs
INDEPENDENT JUDGEMENT:
Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by the supervisor. Limited opportunity exists for exercising independent judgment and decision making.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Big Cedar Lodge