Regional Sales Manager

POSITION SUMMARY:  

The Regional Sales Manager is responsible for driving group revenue for the assigned resorts and hotels by securing new business, cultivating referrals and fostering repeat clientele. 

ESSENTIAL FUNCTIONS:

• Lead group sales efforts by collaboration with team on and executing strategies that drive revenue and maximize profitability 
• Proactively identify, solicit, and close new business while nurturing existing clients to encourage repeat bookings 
• Maintain an organized and detailed pipeline of prospective and booked business, ensuring timely follow-up and goal tracking 
• Follow all company and departmental Standard of Operation, policies and procedures 
• Ensure clear and concise communication regarding all rate and meeting information within guidelines provided 
• Perform in a manner that demonstrates the philosophies of Big Cedar Lodge.
• Maintain customer relations, trade relations, industry relations, and staff relations.
• Promote all company properties and offer information to clients to cross sell the brand.
• Work closely with Conference Services, Food & Beverage and all Resort Operations teams to ensure seamless client experiences and garner opportunities for additional revenue generation through upselling 
• Proactively identify and qualify potential prospects through targeted outreach strategies, including cold calling, industry events, sales campaigns and other lead generation initiatives
• Leverage technology and sales platforms (e.g., Agylisis, Proposal Path, CRM systems) to ensure proper processes both internally and externally 
• Have working knowledge of all departments, Big Cedar Lodge, and the resort's amenities.
• Participate in all sales meetings.
• Perform other tasks as needed, directed, or assigned

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:    High School Diploma or Equivalent
• 4-year degree in a related field preferred
• Minimum of 2 years of experience in a sales capacity preferred

KNOWLEDGE, SKILLS, AND ABILITY:

• Outstanding communication skills – Ability to communicate clearly and professionally in both verbal and written form, ensuring an exceptional level of service and follow-through with clients, partner, and internal teams as well as the ability to confidently present resort offerings, conduct site tours and represent the brand in various sales and networking settings. 
• Sales & Negotiation Skills – Strong ability to build relationships, close deals and maximize revenue while providing a personalize luxury experience for clients and guests 
• Basic Computer & CRM Proficiency- Experience with customer relationship management software, word processing tools and digital communication platforms 
• Business & Market Knowledge – Understanding the luxury hospitality industry, high-end clientele expectations and delivery of excellence in service 
• Team Collaboration – Strong interpersonal skills to work cross-functionally with operations and guest services teams to ensure seamless execution of client expectations 

TRAVEL REQUIREMENTS:

• Occasionally

PHYSICAL REQUIREMENTS:

Regularly walks, sits, stands, and does computer work.

Seldom/Never lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Big Cedar Lodge