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Courtside Server Job Description
The job description for a courtside server includes the following responsibilities and skills:
- Greeting and Seating Guests: Welcome patrons as they arrive, ensuring a friendly and warm atmosphere. Guide them to their tables, providing menus and introducing the day’s specials.
- Taking Orders: Accurately take food and beverage orders from customers, ensuring to clarify any dietary restrictions or preferences. Use active listening skills to confirm orders and repeat them back to ensure accuracy.
- Menu Knowledge: Maintain an in-depth understanding of the menu, including ingredients, preparation methods, and potential allergens. Be prepared to answer questions and make recommendations based on customer preferences.
- Serving Food and Beverages: Deliver orders to tables promptly and efficiently, ensuring that all items are presented well.
- Maintaining Cleanliness: Maintain cleanliness and organization in the dining area. Cleaning the courtside bar area after the event and taking inventory of beverages.
- Collaborating with Staff: Collaborated with kitchen and bar staff to ensure efficient service.
- Handling Payments: Process payments, handle cash, and operate a point-of-sale (POS) system.
- Customer Service: Handle customer complaints professionally and escalate issues when necessary.
These responsibilities are essential for providing a memorable dining experience and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.