The Role:
Reporting to the Suites Manager and assigned floor Supervisor, a Pantry Coordinator is responsible for overseeing the logistics of Suites orders and the management of each assigned Pantry during all events, acting as a liaison between Suite Attendants and the rest of the Suites team.
Responsibilities:
- Event Days:
- Ensure the upkeep of assigned Pantry, maintaining cleanliness, re-stocking of product, and keeping inventory records throughout each event.
- Assist Suites Runners during the opening and closing of events.
- Coordinate the movement of food, beverages and equipment during all events.
- Create, modify, and/or close guest tabs through POS system.
- Track guest requests and ensure all requests are completed in a timely manner.
- Keep in contact with Suites Supervisors and Expeditors to ensure event day food orders are completed.
- Enforce standards for service, sanitation, product, and food quality.
- Ensure all payment handling procedures and enforced.
- Conduct counts of product and equipment inventory before and after each event.
- Report all safety incidents (injuries and illnesses) to Legends Management on the same day that the incident is reported.
- Other duties as assigned.
Qualifications:
- Excellent organizational, written, and verbal communication, and interpersonal skills
- Knowledge and experience working with a POS system and the ability to assist fellow staff.
- Customer service and fast-paced problem-solving skills.
- Must be personable, proactive, and self-motivated.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
- Ability to work effectively independently and/or in a team environment.
- Ability to work under pressure and meet deadlines.
- Able to adapt to change quickly and prioritize tasks as needed.
- Punctuality and dependability.
- Must be able to read, maintain information, and perform simple mathematical calculations.
- Must be able to speak, read, write, and understand English.
- Must maintain personal hygiene and a well-groomed appearance.
- Ability to occasionally lift/move items weighing up to 30 pounds.
- High School Diploma required, Associate’s degree preferred.
- Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
- All applicants must be at least 18 years of age.
- Must complete company-wide safety training and any additional job-specific safety training.