Senior Vice President, Ticket Sales, Premium & Revenue Operations | University of Miami

THE ROLE:  SVP, TICKET SALES, PREMIUM & REVENUE OPERATIONS

The SVP, Ticket Sales, Premium & Revenue Operations serves as a senior leader on the project revenue team for ticketing strategy, revenue and is responsible for executing strategies that grow season tickets, groups, premium hospitality, annual leadership fundraising and corporate sales. The SVP owns sales strategy, performance and channel development while partnering closely with marketing, content, development and partnerships to unlock new revenue streams and deepen customer loyalty across all verticals. The will lead forecasting, reporting, go to market strategy, and develops a high-performing sales culture focused on acquisition, retention, and long-term value creation.

THE PARTNERSHIP:  UNIVERSITY OF MIAMI + LEGENDS GLOBAL

The University of Miami has entered a long-term partnership with Legends Global to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities.  In addition, Legends Global will represent the University in developing campus-wide strategic partnerships.  As the exclusive partner for Miami Athletics, Legends Global will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.

WHAT YOU’LL DO

• Lead enterprise revenue strategy across ticketing, premium hospitality, fundraising, and fan engagement—translating organizational priorities into clear plans and measurable results.
• Drive growth through integrated sales, marketing, and go-to-market execution, partnering closely with marketing, operations, and development to optimize pricing, campaigns, and inventory.
• Build and lead high-performing sales and service teams, fostering a culture of accountability, collaboration, and service excellence.
• Jointly oversee CRM, ticketing operations, and analytics to deliver accurate reporting, actionable insights, and scalable processes that support business performance.
• Shape marketing and content strategy—including digital campaigns, lead generation, and audience segmentation—to strengthen engagement and revenue outcomes.
• Develop incentive programs and performance frameworks aligned to organizational goals and employee success.
• Cultivate strategic partnerships and represent the organization externally to expand brand presence and recurring revenue.
• Recruit, mentor, and develop future leaders while promoting a positive, values-driven work environment.

WHAT YOU BRING

• Proven senior commercial leadership experience (VP/SVP level), leading large, cross-functional teams and delivering measurable revenue growth.
• Track record of building and scaling high-performing sales organizations through clear strategy, performance management, and ongoing development.
• Demonstrated success pitching, negotiating, and closing complex six- and seven-figure partnerships.
• Strong P&L ownership with experience driving revenue expansion and margin optimization.
• Deep expertise in pricing strategy, demand forecasting, inventory management, and capacity planning.
• Ability to integrate ticketing, marketing, partnerships, and sponsorship strategies to maximize commercial outcomes.
• Experience launching new products, channels, or monetization models in dynamic environments.
• Executive presence with the ability to influence C-suite leaders, boards, and external partners.
• Collaborative leadership style with a proven ability to build trusted peer relationships across the organization.
• People-first leader committed to developing talent, fostering engagement, and building inclusive, high-performing teams.

EDUCATION AND/OR EXPERIENCE

• 6+ years of management experience
• 12–15+ years in ticketing, revenue management, sales ops, or live events (sports, concerts, theater, attractions, travel, etc.)

LOCATION

On Site (Coral Gables, FL)

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.