ASM Global, Destination El Paso manages the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, McKelligon Canyon Amphitheater, The Plaza Theater, The Abraham Chavez Theater and The El Paso Film Commission.
Job Summary
Under general supervision, patrols assigned territory to protect patrons and property.
Duties and Responsibilities
- Maintain a professional appearance and conduct
- Provide customer service to guests, vendors, participants, and colleagues
- Raise/ Lower U.S. flags and fold according to procedures
- Manning the Operations Center to include but is not limited to: providing information, signing in visitors, Issuing equipment (keys, radios, fleet vehicles, chairs, tables, etc.)
- Monitor, dispatch/ respond to fire alarms and other emergencies while communicating effectively
- Conduct patrols to ensure the safety of guests, vendors, participants, staff, and property
- Verify emergency exit clearance to exit doors and fire escape ladders
- Provide access control and monitor CCTV
- Perform loss prevention and loss control duties
- Perform preventive maintenance (PM) inspections on company equipment/ property
- Conduct screenings to prevent entry of prohibited and dangerous items
- Respond to disturbances or problems that arise. If necessary, escort disruptive individuals off premises.
- Generate and complete incident reports
- Have basic computer knowledge
- Organize and file all documentation electronically
- Perform late parking and car storage reports
- Boot parking violation vehicles/ retrieve payment as needed
- Assist in crowd management
- Conduct escorts when handling large sums of money
- Enforce company policy & procedures. Report non-compliance
- Assist other departments in need to accomplish event expectations or company’s objectives
- Provide shift/ event reports
- Other duties as assigned
Working Conditions
- Requires physical ability to move around facility, grounds, and buildings.
- Requires operation of motor vehicles
- May be exposed to physical confrontations.
- Indoors and outdoors working conditions.
- Standing for long periods of time
Knowledge, Skills, and Abilities
- Must be 18 years of age or older
- High School Diploma, GED, or equivalent 1 year experience
- Solid Communication and interpersonal skills
- Criminal Justice Education Preferred but not required
- Knowledge and training in First Aid/ CPR preferred but not required
- Training Provided
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
This description portrays in general terms the type of levels of work performed and are not intended to be all-inclusive or to represent specific duties of any one incumbent. I understand that my duties are subject to change.
This position offers a competitive salary. Please send a copy of your most recent resume.
Applicants that need reasonable accommodations to complete the application process may contact-
915-534-0628
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor