Job Requisition ID #
Position Overview
The Manager, Renewals – Regional Accounts (M3) leads multiple teams of Renewals Representatives (RRs) responsible for driving customer retention, renewal rate performance, and revenue protection across a regional account portfolio. This role owns renewals strategy execution, forecasting accuracy, and operational efficiency, while partnering closely with Sales, Customer Success, Marketing, and the partner ecosystem to deliver consistent renewal outcomes at scale.
Responsibilities
Multi Team Leadership
Lead, coach, and develop multiple teams of Renewals Representatives, ensuring achievement of sales targets and quotas
Establish performance expectations and drive accountability across teams to meet renewal and retention goals
Renewals Strategy & Execution
Develop and implement regional renewals strategies aligned to customer retention, renewal rate, and revenue protection objectives
Translate organizational goals into executable plans, quota assignments, and operating rhythms
Forecast & Pipeline Management
Own the accuracy of renewals forecasting and pipeline health across teams
Identify opportunities for same buyer seat expansion and risk mitigation within renewal cycles
Operational Excellence & Efficiency
Drive renewals orchestration across teams to ensure efficient, scalable execution in high volume renewal environments
Identify and resolve process bottlenecks, improving speed, quality, and customer experience
Partner & Ecosystem Collaboration
Partner with senior sales leadership to align partners with regional renewals objectives
Identify partner capacity or capability gaps and escalate insights to ecosystem and leadership teams
Account & Cross Functional Collaboration
Account Teams: Lead RRs in collaborating with account technical leads, sales specialists, and technical specialists to identify coverage and adoption gaps
Expansion Sales: Coordinate with expansion sales leadership to align cross sell and upsell opportunities
Extended Sales Teams: Create strong workflows and handoffs across the broader sales organization to optimize renewals execution
Marketing: Collaborate with marketing teams to support demand generation and renewal readiness
Customer Success: Partner with Customer Success leadership to monitor customer health indicators ahead of renewal cycles
Feedback Loop: Provide structured feedback on products, programs, and business models to inform continuous improvement
Minimum Qualifications
Proven people leadership and multi team management capability
Strong communication skills with the ability to engage diverse stakeholder groups
Strategic planning and execution in renewal and revenue protection motions
Deep understanding of customer and partner dynamics in a subscription business
Ability to coach value articulation, objection handling, negotiation, and operational rigor
Relationship building skills that foster long term customer and partner advocacy
8+ years of experience in sales, renewals, customer success, or account management within a B2B or technology environment
3+ years of people management experience, including managing managers or multiple frontline teams
Demonstrated experience owning forecasts, quotas, and renewal performance at scale
Proven ability to lead cross functional collaboration across Sales, Customer Success, Marketing, and Partners
Preferred Qualifications
10+ years of experience in renewals, subscription sales, or revenue lifecycle management
Experience in a SaaS or recurring revenue business model
Prior experience managing high volume, regional or segment based renewal teams
Strong familiarity with CRM platforms, forecasting tools, and renewal analytics
Experience partnering with channel or reseller ecosystems
Bachelor’s degree required; MBA or advanced business degree preferred
RS27
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales Careers
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