Career Category
Human Resources
Job Description
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the worldâs toughest diseases, and make peopleâs lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond whatâs known today.
ABOUT THE ROLE
Role Description:
Amgen is seeking a Senior Workday Data Operations Analyst who will work on our HR Technology group. This role will work out of Amgenâs Capability Center in Hyderabad, India.
The successful incumbent will have experience within the many aspects of human resources administration to provide customer service support to staff members and managers as a member of our service delivery team. The Senior Associate will also monitor worker data in the Human Resources (HR) system, Workday, and liaise with other groups on processes and analyzing HR system functionality.
Roles & Responsibilities:
- Resolve escalated Workday issues from HR associates with speed and accuracy
- Manage Workday security roles and ensure proper governance
- Build and maintain Workday reports. Conduct audits on data and processes
- Perform data loads, mass transactions and correcting data discrepancies using EIBs and Mass Operations Management
- Analyze HR system functionality, identify gaps, perform system testing, and support the configuration of HR system to meet business goals
- Maintain team knowledgebase and suggest improvements
- Collaborate on projects and cross-functional process enhancements
- Provides analysis and documentation to support the quarterly SOX process for Workday Security role assignments and removals.
- Contributes to knowledge sharing within the team and providing on-floor support
Basic Qualifications and Experience:
- Strong working knowledge of Workday
- 5+ yearsâ experience in human resources and corporate service center
- Strong working knowledge of Workday including generating Workday reports, EIBs, Mass Operations Management
- Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail
Functional Skills:
Must-Have Skills:
- 4+ yearsâ strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits
- Experience in creating and using Workday reports
- 3+ yearsâ experience in human resources and corporate service center supporting Workday
Soft Skills:
- Excellent analytical and troubleshooting skills
- Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail
- Strong verbal, written communication and presentation skills
- Ability to work effectively with global, virtual teams
- Strong technical acumen, logic, judgement and decision-making
- Strong initiative and desire to learn and grow
- Ability to manage multiple priorities successfully
- Exemplary adherence to ethics, data privacy and compliance policies
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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