Sr Associate, Field Reporting

Job Description- Sr Associate, Field Reporting

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

 Sr Associate, Field Reporting_

What you will do

• Requirements Consolidation: Consolidateand translate business requirements into scalable reporting and analytics solutions that drive field effectiveness and strategic decision-making.

• Dashboard Design & Development: Design, build, and enhance interactive dashboards and reports using Tableau, Power BI, or similar BI tools for field teams and senior leadership.

• Data Integration & Automation: Develop backend logic, data transformations, supporting data models, and data refresh automation to ensure seamless and timely reporting.

• KPI Definition & Governance: Collaborate with US business stakeholders and extended analytics teams to define KPIs, reporting standards, and user experience journeys.

• Data Quality & Performance: Ensure data accuracy, completeness, and usability while optimizing dashboard and data pipeline performance.

• Analytics Visualization: Translate complex datasets and analytical findings into clear, intuitive, and actionable visualizations tailored to diverse audiences.

• Cross-Functional Collaboration: Partner closely with internal teams such as Data Management and Data Strategy, Incentive Compensation, Field Ops, Commercial Analytics, andIT.

• Training & Support: Create user training, documentation, and ongoing support to ensure effective adoption and continuous improvement of reporting tools and processes

• Process Optimization & Operations Management:

• Lead initiatives to streamline user access management, ensure secure, compliant, and efficient provisioning and deprovisioning of reporting access.

• Design and implement simplified error resolution pathways with both short-term fixes and long-term process improvements, reducing system downtime and enhancing user satisfaction.

• Define, monitor, and continuously improve operational processes, SLAs, and support workflows to ensure timely resolution of user issues and consistent reporting delivery.

• Identify opportunities for automation, standardization, and performance tuning within reporting systems and data pipelines.

Basic Qualifications:

Doctorate degree

Or

Master's degree and 2 years of sales & marketing operations, and/or analytics experience

Or

Bachelor's degree and 4 years of sales & marketing operationsand/or analytics experience

Or

Associate's degree and 10 years of sales & marketing operations, and/or analytics experience

Or

High school diploma/GED and 12 years of sales & marketing operations, and/or analytics experience

Preferred Qualifications

Education: Bachelor’s degree in Business, Analytics, Computer Science, or related field (Master’s preferred).

Experience:

• 3+ years of experience in data management, business analysis, or solution design/development or working in Sales Operations or similar commercial analytics roles.

• Demonstrated experience developing in business reporting platforms such as Tableau or other reporting tools such as PowerBI.

• Proven ability to understand data flows, data views, and build robust data layers for reporting development.

• Experience with Pharma/Biotech sales and activity reporting, incentive compensation, Plan of Action, and field systems (e.g., Veeva CRM / Salesforce.com, Javelin, Customer Master / MDM).

Technical Skills:

• Strong proficiency in Tableau (preferred),  PowerBI, or other reporting/BI tools with an emphasis on developing data and reporting solutions optimized for speed, performance, and good user experience

• Strong understanding of SQL, ETL processes, and data modeling.

• Familiarity with cloud-based analytics environments and emerging BI technologies.

• Proven ability to translate complex datasets into clear, actionable insights.

Domain Knowledge:

• Strong knowledge of pharmaceutical data such as IQVIA/IMS DDD, Xponent, PlanTrack, Managed Markets, and chargeback data is highly desirable.

Soft Skills:

• Excellent communication skills—written, oral, and presentation—tailored to audiences ranging from senior leadership to field teams.

• Strong client service orientation with a focus on responsiveness and user satisfaction.

• Strong collaboration skills with cross-functional partners.

• High adaptability to changing organizational needs and priorities.

Good to Have:

• Experience developing and maintaining reports across multiple BI platforms.

• Experience with good user experience/us