Role Description:
The Program Data Delivery Sr Manager providesprogram-level oversight and accountability for data delivery across multiple studies, ensuring alignment and consistency in database readiness, data cleaning, reconciliation, and lock execution. This role ensures cross-study cohesion and serves as the accountable data management voice at the program level.
The Sr Manager managesand mentorsa pod of Study Data Delivery Leads and Central Monitors, setting expectations, driving adoption of best practices, and ensuring performance consistency across the program to elevate quality and efficiency across the entire portfolio. This role actsas the escalation point and strategic advisor for study-level data issues, balancing tactical resolution with a program-wide perspective.
Roles & Responsibilities:
Build andmaintainthe program data delivery plan covering all studies, key milestones, and inter-study dependencies.
Standardizeprogram practices for DMP, IDRP, query management, reconciliation, and lock procedures.
Lead Study Data Delivery Leads and Central Monitors; provide direction, review their performance, and align their execution.
Review program metrics (database build progress, query burden, reconciliation status, risk signals) and ensure actions haveappropriate follow-through, actions, and closure.
Chair program-level issue reviews and coordinate cross-functional resolutions with Clinical Operations, Biostats, Safety, Systems, and vendors.
Coordinate program resources and surge support, including associates and FSPs, to keep critical paths green.
Consolidateprogram risk registers and ensure mitigation plans are tracked to closure.
Prepare program data delivery status for governance, highlighting risks, decisions, and trade-offs.
Mentor study-level leadsonplanning, communication, stakeholder management, and overall execution.
Basic Qualifications and Experience:
Doctorate Degree and 2 years of life science, computer sciences, business administration experience OR
Master’s Degree and 6 years of life science, computer sciences, business administration experience OR
Bachelor’s degree and 8 years of life science, computer science, business administration experience OR
Associate’s degree and 10 years of life science, computer science, business administration experience OR
High school diploma / GED and 12 years of life science, computer science, business administration experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2yearsexperiencedirectly managing people and/or leadership experience leading teams, projects, programs, or directing the allocationorresources. Your managerial experience may run concurrently with the required technical experience referenced above.
Preferred Experience:
7yearswork experience in life sciences or medically related field, including 5 years of managing data on biopharmaceutical clinical research experience
Experience engaging and working across clinical trial teams in multiple geographies to deliver global clinical trials
Experience withmanaging data collection and oversight with externalvendor(CROs, central labs, imaging vendors, etc.)
Experience with risk-based monitoring models / risk-based quality management, and/or clinical site management
FunctionalCompetencies:
Must-HaveCompetencies:
Demonstrates ability for end-to-endmanagement ofstudy deliverables, budgets, timelines, and performance metrics (KPIs) tooptimizetrial execution.
Ability toidentifyoperational risks based on protocol design and implement innovative mitigation strategies.Identifyand manage study issues,communicatingand/orescalatingappropriately.
Experience withoverseeing study budgets and financial operations, reviewing/approving site expenditures, andoptimizingresource allocation to ensure cost efficiencies.
Interpretsclinical and operational data to guide trial execution andidentifystudy trends. Collaborates with biostatistics and data management to ensure data integrity.
Able toidentifyand implement opportunities for continuous improvementintothe team’s working practices.
Experience with overseeing external vendors (Contract Research Organizations, labs, imaging vendors, etc.) to drive and meet study deliverables with high quality
Experience with developing and training teams related to clinical trial materials (e.eg., CRAs, site staff, and cross-functional teams) to ensure alignment with study protocols, regulatory requirements, and best practices.
Experience driving and executing change initiatives ensuring adoption ofnew designswithin function.
Ability to manage, mentor, and develop professionals and support staff across functions & geographies, while fostering collaboration across internal and external teams for trial success.
Soft Skills:
Strong collaboration and communication skills to engage with cross-functional teams, seniormanagementand external stakeholders, internally and externally.
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