Underwriting Support Specialist

Job Description

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Requirements of the position include:                               

• 1+ years of customer service handling inquires with internal and external customers.   
• Superior verbal and written communication skills
• Ability to effectively communicate and maintain favorable relationships with all stakeholders. 
• Strong aptitude for detail, with a sense of urgency relative to task completion and timeliness. 
• Computer literacy with Microsoft Office Suite and imaging systems.
• Experience in insurance is preferred.   

Job Summary:

The Underwriting Support Specialist will respond to customer inquiries relating to Midwest’s underwriting function while providing exceptional and timely customer service.  The specialist will handle assigned tasks including mail and electronic file indexing, file maintenance and documentation as well as policy issuing and policy change requests along with other duties as assigned. 

Skill and Ability Profile:

The successful candidate will possess the following skills and attributes:

• Excellent oral and written communication and organizational skills. 
• Great listening skills
• Ability to multi-task
• Good capacity for learning
• Manage a work load with clear objectives will require:
  • Utilizing strict attention to detail
  • Ability to closely follow instruction
  • Quickly learn the basic principles of worker’s compensation insurance.
• Flexibility and responsiveness to changing business or customer needs is a needed attribute.
• Excellent customer service skills while promoting the Midwest model is critical.      

Benefits and Perks: 

• Competitive compensation 

• Generous vacation policy, paid holidays, and paid sick time  

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) 

• Company-paid Short-Term and Long-Term Disability Insurance 

• Company-paid Group Life insurance 

• Company-paid Employee Assistance Program (EAP) and Calm App subscription 

• Employee-paid Pet Insurance and optional supplemental insurance coverage 

• Vested 401(k) with company match and financial wellness programs 

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options 

• Paid maternity leave, paid paternity leave, and fertility benefits 

• Career growth and learning opportunities 

• …and so much more! 

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. 

Pay Details:

The base compensation range for this position is $18 - $20. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.