The Senior Salesforce Developer is a key hands-on role responsible for the design, development, and delivery of high-quality solutions across our Salesforce platform, specifically focusing on Service Cloud, Sales Cloud, Experience Cloud, and critical system integrations. At Weave, you'll be joining a collaborative, fast-paced, and innovative team where we care deeply about our customers and each other. We believe in being hungry to solve complex challenges and doing the right thing. In this role, you will be empowered to innovate as you ensure our Salesforce solution provides a scalable, efficient, and secure platform for our customer-facing teams. This position requires deep expertise in the Salesforce platform as you partner with stakeholders and administrators to translate business requirements into streamlined technical solutions, leading the delivery of high-quality and impactful projects.
This position is Remote in Mexico
This position will report to Salesforce Service Cloud Architect
Solution Development: Lead the development, configuration, and customization of features within Sales Cloud and Service Cloud using declarative tools, Apex, Lightning Web Components (LWC), Visualforce, and SOQL.
Experience Cloud Development: Utilize the Experience Builder and Lightning Web Runtime (LWR) or Aura templates to build and customize visually appealing, branded, and responsive self-service portals, partner sites, and public knowledge bases.
Integration Expertise: Design, build, and maintain robust, scalable integrations between Salesforce and external systems using REST/SOAP APIs..
Service Cloud Feature Development: Apply expertise to develop and optimize core Service Cloud functionalities like Case Management workflows, Service Console enhancements, and Telephony/CTI integrations to enhance agent productivity.
System Integrity: Oversee system architecture and code quality, ensuring solutions are scalable, adhere to best practices, and maintain data integrity across all environments.
Technical Documentation: Create and maintain detailed technical documentation, including solution designs, object models, data flow diagrams, and deployment plans.
Technical Expertise & Mentorship: Serve as a subject matter expert, providing guidance to junior administrators on coding standards, development methodologies, and platform best practices.
Project Execution: Take full ownership of team deliverables , leading impactful work within the department and executing projects that align with departmental and organizational goals.
Minimum of 5+ years of related experience in Salesforce development and configuration.
A proven track record of successful delivery across Sales Cloud, Service Cloud, and complex integrations.
Bachelor's degree in Computer Science, Information Technology, or relevant experience.
Deep expertise in developing with Apex, Lightning Web Components (LWC), and leveraging declarative features. Proficiency with integration patterns (REST/SOAP), data migration tools, and version control systems (Git).
Strong, hands-on experience and solid understanding of core Service Cloud features and best practices (Case Management, Service Console, Entitlements, Knowledge, Telephony/CTI).
Experience Cloud Development: Proven experience utilizing the Experience Builder and working with LWR or Aura templates for site design, branding, and customization.
Knowledge & Case Deflection: Integrate Salesforce Knowledge and Service Cloud Case Management features into the community to facilitate self-service, case creation, and case deflection.
External User Security: Deep understanding of the specific security and sharing mechanisms for external users (Partner Community, Customer Community, Customer Community Plus).
Certifications (preferred): Salesforce Certified Platform Developer I, and actively working towards Platform Developer II, Salesforce Certified Experience Cloud Consultant certification, Salesforce Certified Service Cloud Consultant.
Exceptional Problem-Solver: You demonstrate expertise within the department , resolving complex technical issues across different systems and collaborating cross-departmentally to apply specialized knowledge effectively.
Master Communicator & Collaborator: You can explain technical concepts clearly and take responsibility for cross-departmental collaboration, ensuring clear communication while supporting the alignment of work between teams.
Impact-Driven Leader: You are Results Oriented, taking full ownership of team deliverables, and embodying Weave’s core values, ensuring your value-driven decisions are reflected in cross-functional work.
Forward-Thinker: You actively seek out opportunities to drive improvements within the team and department, aligning your work with departmental and organizational strategies.
A "Get-It-Done" Attitude: You demonstrate Adaptability and Resilience, focusing on execution and reliably delivering results while collaborating regularly across departments.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
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