HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
Weâre hiring a Revenue Operations Analyst based in our San Francisco headquarters to help drive data-informed decision-making across our GTM function. Youâll be instrumental in improving our GTM efficiency, forecasting growth, and building the operational foundation of our revenue engine.
This is a highly impactful role where youâll play a hands-on part in shaping the systems and workflows that power our go-to-market engine. Youâll help build scalable processes, manage our GTM tech stack, and deliver data-driven insights that support the adoption of HappyRobot across logistics, supply chain, and operations teams. Youâll thrive here if youâre detail-oriented, systems-savvy, and excited to roll up your sleeves to help a fast-moving AI startup scale.
Own and administer our GTM systems (Salesforce, marketing automation, sales engagement tools), including configuration, integrations, and troubleshooting.
Translate business needs into scalable workflows, automations, dashboards, and reporting for Sales, Marketing, and Customer teams.
Maintain and optimize core RevOps processes such as lead routing, territory management, opportunity tracking, and data governance.
Partner with Revenue Operations, Sales Leadership, and cross-functional teams to support forecasting, deal workflows, and performance visibility.
Evaluate, implement, and train GTM teams on new tools and process improvements that drive efficiency and operational scale.
4-7 years of experience in GTM Systems, Sales Operations, or Revenue Operations at a high-growth SaaS or technology company.
Strong hands-on experience with Salesforce administration and common GTM tools (e.g., Outreach, Gong, Clay, Apollo, HubSpot).
Demonstrated experience building and maintaining workflows, automations, and reporting to support sales and marketing processes.
Understanding of SaaS business models, pipeline management, and core GTM metrics.
Familiarity with BI/reporting tools (Mode, Looker, Retool, or similar); SQL is a plus.
Highly detail-oriented with strong problem-solving and troubleshooting abilities.
Comfortable gathering requirements from GTM teams and translating them into scalable system solutions.
Excited to work in a fast-paced startup environment, own projects end-to-end, and continuously optimize systems and processes.
Passion for operations, AI, and building the infrastructure that helps teams execute at top speed.
Opportunity to work at a high-growth AI startup, backed by top investors.
Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
Ownership & Autonomy - Take full ownership of projects and ship fast.
Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
Comprehensive Benefits - Healthcare, dental, vision coverage.
Work With the Best - Join a world-class team of engineers and builders
Our Operating Principles
Extreme Ownership
We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting â if something needs fixing, we own it and make it better. This means stepping up, even when itâs not âyour job.â If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We donât wait for someone else to solve it â we lead with accountability and expect the same from those around us.
Craftsmanship
Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for âjust fine.â We sweat the details because details compound. Whether itâs a product feature, an internal doc, or a sales call â we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build â even when nobodyâs watching.
We are âmajosâ
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. âMajoâ is our way of saying: be a good human. Be approachable, helpful, and warm. Weâre building something ambitious, and itâs easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.
Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. Weâre running a high-speed marathon â not a sprint with no strategy.
Talent Density and Meritocracy
Hire only people who can raise the average; âexceptional performance is the passing grade.â Ability trumps seniority. We believe the best teams are built on talent density â every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players â thatâs how we win.
First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We donât copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. Itâs how we build what others think is impossible.
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https://happyrobot.ai.com