As a Robot Delivery Specialist, you’ll be on the front lines of Coco’s 24/7 operation—helping prepare, deploy, retrieve, and maintain our delivery robots. Whether you're supporting the early morning rush, an evening handoff, or a late-night recovery, your role is critical to ensuring every robot and delivery runs smoothly.
You’ll transport robots to merchant partners, perform basic maintenance, and even complete in-person deliveries when necessary. Your ability to move fast, solve problems, and follow clear procedures will keep the operation running at full speed.
Prepare and transport robots to partner hubs for operational shifts
Respond to robot retrieval calls and ensure quick turnaround of out-of-service units
Charge, clean, and perform visual and basic functional checks on all robots
Complete hand deliveries to customers when robots can’t finish a route
Follow structured SOPs using the Field Ops App to track work and report issues
Communicate regularly with the central ops and hardware teams
Maintain professionalism and deliver high-quality service to customers and merchant partners
Support daily robot launch and takedown across shifts
Ensure robots are charged, clean, and cosmetically sound
Perform basic mechanical/electrical checks or troubleshooting
Provide last-mile support through direct delivery, when needed
Participate in setup and expansion of robot hubs
Execute daily tasks assigned via the Field Operations App
Follow proper protocols, ensure documentation, and escalate issues appropriately
Full-Time: 5+ shifts per week, rotating weekends
Part-Time: 2–4 shifts per week, flexible hours based on availability
Shift Coverage needs:
Mid Shift: 11:00 AM – 7:30 PM
PM Shift: 6:00 PM – 2:30 AM
Overnight Shift: 12:30 AM – 9:00 AM
Valid driver’s license
Comfortable driving pickup trucks or large vans
Ability to lift 60+ lbs regularly
Prior work experience in a hands-on, operational, or logistics role
Proficient with smartphone apps and mobile communication tools
Flexible availability for a variety of shifts (including holidays/weekends)
Mechanically inclined (robot/electrical/equipment familiarity a plus but not required)
We’re a close-knit, high-energy team driven by collaboration and a shared mission. Whether you’re working in the field, supporting the backend, or managing a fleet launch, you’ll be surrounded by people who take pride in pushing technology forward and delivering excellent service. At Coco, we move fast, work smart, and have fun doing it.
Job Type: Part-time & Full-time
Pay: $21.00 - $23.00 per hour
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