Job Summary

The Site Autonomy Manager’s primary role is to oversee and support the operational fleet in their respective site location and provide multi-site support as needed. In addition to hands-on technical responsibilities, the SAM will be responsible for training new SAEs, interviewing SAE candidates, escalating critical issues to senior management, and providing on-site support across multiple locations when required. This role combines technical expertise with leadership and cross-functional collaboration to ensure operational success and safety.

Essential Responsibilities

• Coordinates and implements vehicle upfits to support fleet upgrades and initiatives
• Debugs electrical and mechanical issues on the vehicles
• Executes on-site sensor calibrations
• Executes on-site testing of feature improvements
• Performs preventative maintenance on May vehicles
• Records issues found and resolutions, escalating in proper channels as necessary
• Assists in testing the autonomous operation of the vehicle to ensure it follows May’s standards for safety and rider comfort
• Implements hardware changes in the field, ensuring safe operation for return to service
• Communicates issues and successes to the engineering team, and drives resolution
• Perform data acquisition by utilizing vehicle sensor suite
• Coordinates and develops the on-site configuration and deployment of autonomous technology in designated locations
• Build and maintain local May Mobility mapping assets
• Assist in fleet cleanliness and demo readiness

• Training and Mentorship:
• Lead the onboarding and training process for new Site Autonomy Engineers (SAEs), ensuring they acquire the necessary technical and operational skills.
• Develop and maintain training materials and programs in collaboration with the Learning & Development team.
• Act as a mentor to SAEs, supporting their professional growth and development.
• Multi-Site Support:
• Provide technical and operational support to multiple site locations as needed.
• Assist in ensuring consistent operations and best practices across all locations.
• Act as the point of contact for multi-site coordination and deployment needs.
• Issue Escalation:
• Monitor and address operational challenges, escalating critical issues to senior management in a timely and organized manner.
• Provide detailed reports on escalated issues, including resolution steps and potential preventative measures.
• Travel and On-Site Support:
• Travel to various site locations to provide hands-on technical support and leadership.
• Act as an on-site representative for major launches, upgrades, and critical operational needs.
• Leadership and Collaboration:
• Collaborate with cross-functional teams, including engineering, operations, and senior leadership, to improve processes and resolve complex issues.
• Support the development and implementation of fleet-wide initiatives.
• Interviewing SAE Candidates:
• Participate in the recruitment process for new SAE candidates.
• Conduct technical and behavioral interviews to evaluate candidate qualifications.
• Provide feedback to the hiring team, contributing to hiring decisions and team composition.

Skills and Abilities

Success in this role typically requires the following competencies:

• Impeccable discretion and integrity when handling confidential or sensitive information
• Ability to understand and relate to the agile startup and engineering mindset
• Excellent written, verbal, and presentation skills
• Strong attention to detail and highly-organized
• Ability to multitask and adapt to shifting priorities in a fast-paced work enviro