VISA is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive. We are driven by our core values of integrity, client-centricity, and innovation, and we are committed to fostering an inclusive and diverse workplace where everyone can contribute and grow.
PERC (Payments Ecosystem Risk & Controls) is a Visa organization responsible for identifying, managing, and mitigating risk across the global payments ecosystem. PERC partners with product, technology, and operations teams to design and operate controls, monitoring programs, and platforms that protect the integrity, security, and trust of Visa鈥檚 payment networks while enabling scalable and compliant business growth.
Essential Functions:
As a Senior Product Manager (Individual Contributor) at Visa, you will serve as a key product leader supporting the Payments Ecosystem Risk & Controls (PERC) organization. You will partner closely with business, architecture, and engineering teams to translate complex risk and operational needs into scalable, high鈥憅uality platform solutions.
Key responsibilities include:
- Partner with PERC business teams to understand requirements, pain points, and desired outcomes, and translate them into clear, actionable product solutions
- Collaborate with Architecture and Engineering on high鈥憀evel system and solution design, ensuring shared understanding of implementation requirements across stakeholders
- Lead feature grooming and refinement sessions to gather input on functional requirements, designs, dependencies, risks, and potential issues
- Decompose feature requirements into detailed functional and non鈥慺unctional requirements, including scalability, security, performance, and reliability considerations
- Author high鈥憅uality user stories that meet the Definition of Ready for scrum teams
- Own and maintain the platform backlog, including prioritization, enhancement intake, and defect management
- Facilitate requirement finalization to support efficient platform development and predictable delivery
- Support Agile delivery execution by facilitating sprint demos, collecting feedback, and helping maintain a healthy sprint cadence
- Partner with engineering teams during User Acceptance Testing (UAT) to validate solutions meet business and technical requirements
- Manage operational product responsibilities including access and data request SLAs, user management, and support queue oversight
- Communicate releases through release announcements and release notes, ensuring stakeholder awareness and readiness
- Create and deliver end鈥憉ser training and supporting documentation to drive adoption and effective platform usage
- Engage regularly with executives across business and engineering organizations to communicate product vision, progress, and trade鈥憃ffs
- Operate effectively in a global, matrixed environment, collaborating with stakeholders across multiple time zones
- Apply and model Visa Leadership Principles, including collaboration, accountability, customer focus, and excellence in execution
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.