Client Consulting Analyst - Visa Consulting & Analytics (VCA)

The Client Consulting Analyst at Visa Consulting & Analytics will work on consulting engagements for Visa clients in Visa’s Australia, New Zealand and Pacific Islands region, enabling portfolio growth and improved profitability in clients’ payment card businesses.

Typically 2-4 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimization of client customer experience and supporting processes.

The Client Consulting Analyst will be responsible for supporting components of client engagements / consulting projects. Typically, this will involve the Client Consulting Analyst interacting with the project team (including Visa and client members), gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing compelling project reports and supporting the execution of recommendations.  The range of responsibilities include:

Responsibilities:

• Support the preparation of client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables.
• Prepare project materials including interview guides, data requirements, concepts, frameworks.
• Collecting and analyse inputs such as client information, data, processes, policies, competitive and environmental information.
• Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distil insights relevant to the client problem at hand.
• Create, develop and maintain models, contribute to IP creation and standardised VCA offerings.
• Continuously build knowledge, surface new insights, and contribute to thought leadership pieces.
• Identify solutions and recommendations that address client objectives and result in performance improvement.
• Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.