Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems
What a Technical Account Manager does at Visa:
Cybersource Technical Account Manager (TAM) is the technical liaison for Cybersourceās Premier and Enhanced Enterprise clients. Premier Clients who meet our criteria are assigned a name Technical Account Manager, while Enhanced Support clients can access to a pool of skilled Technical Account Managers.
We are currently looking for an Analyst to manage the relationships with our highest value partners and merchants. This role will be responsible for engaging our partners/merchants on new products, requirements, and issue management. The individual will have a vital role in ensuring that our partnersā/merchantsā integrations are functioning optimally. The candidate will foster relationships with our valued partners/merchants and will play a key primary role during business reviews, training, and presentations.
Projects you will be a part of:
This is an incredibly exciting time to join the Cybersource Client Services team. You will be operating in a fast-paced setting, contributing to establishing new business lines. You will work with strategically important clients of Visa to deploy and operationalize new use cases by collaborating with a high performing team.
Why this is important to Visa
Technical Account Managers are central operators to Acceptance business teams across many Asia Pacific market teams and clients. To be successful as a Technical Account Manager, you will need to become a subject matter expert, a great coordinator of programs and thrive in a very strong teamworking culture. Your ability to support the Acceptance services will directly impact on our clients' trust in our brand and technology in the payment industry and money movement ecosystem.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.