To support planning and conduct management system audits in accordance with SGS procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
To assist in business development as required and to provide specific technical support to expand the Company鈥檚 capability to offer valued services to customers
Key Accountabilities
Conduct audits (either desk-based or on client鈥檚 sites) in accordance with established procedures and approved plans, maintaining a high standard of service delivery
Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations
Provide accurate and timely reporting as required by line management to assist the planning and management of operations
Ensure effective follow-up and timely close-out of non-conformities in accordance with established procedures
Manage personal schedule to work efficiently and to meet target changeability requirements as defined by the Operations Manager
Project-manage auditing teams, as appropriate, to maximize efficiencies, enhance client satisfaction and ensure compliance with standards
Undertake personal professional development and ensure appropriate training records and personal logs are updated and submitted to the NB to maintain relevant auditor registrations and competency codes and relevant industry knowledge
If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
Support business development activities as required (including follow up and/or referral of inquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews