The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Duties and Responsibilities
- Utilize diagnostic equipment to identify mechanical, electrical, and other vehicle issues.
- Perform routine maintenance and repairs on engines, transmissions, brakes, and other automotive systems as outlined on repair orders.
- Work efficiently to diagnose malfunctions and complete repairs within established timeframes.
- Collaborate with service advisors and parts department to prioritize and schedule repairs.
- Conduct thorough quality inspections to ensure all repairs meet or exceed industry standards or verify if additional safety of service work is required.
- Address any issues or discrepancies promptly with Service Advisor (parts, time promised, etc).
- Communicate with customers to understand vehicle issues and explain recommended repairs.
- Provide accurate cost estimates and timelines for repairs.
- Document all diagnostic and repair activities accurately.
- Complete repair orders and maintain detailed records of services performed.
- Attend factory-sponsored training classes to stay informed about the latest automotive technologies and industry trends.
- Attend training sessions to enhance skills and knowledge.