Position based in Rwanda
We are seeking a highly skilled and motivated Field Service Engineer to join our team based in Vitry-sur-Seine, France, with primary responsibilities in Rwanda. This role offers an exciting opportunity to work with cutting-edge industrial equipment and contribute to the growth of our operations in the African market.
- Perform on-site installation, maintenance, and repair of industrial equipment for clients in Rwanda and potentially neighbouring countries
- Conduct regular preventive maintenance to ensure optimal performance and longevity of equipment
- Diagnose and troubleshoot complex technical issues using advanced diagnostic tools and techniques
- Provide technical support and guidance to clients, including training on proper equipment usage and maintenance
- Collaborate with the engineering team to develop and implement solutions for recurring issues
- Maintain accurate records of service visits, repairs, and parts usage using computerised maintenance management systems
- Adhere to all safety regulations and company policies while working on-site
- Stay updated on the latest technological advancements and industry trends in industrial equipment
- Serve as a technical liaison between clients and the company, ensuring clear communication of issues and solutions
- Manage spare parts inventory and coordinate with the logistics team for timely delivery of required components.