The Media Relations Specialist reflects the mission, vision, and values of Northwestern Medicine (NM), adheres to the organization鈥檚 Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Media Relations Specialist plays a key role in the execution of the media relations outreach to support key clinical services, hospitals and health system activities. Working closely with media relations leadership, she/he will be responsible for the implementation of media strategies and tactics in order to enhance the NM reputation. Working closely with internal clients and fellow media relations team members to identify trends, key interests and potential media topics, in order to secure proactive media opportunities and fulfill reactive media request.
This role requires collaboration with internal partners including hospital and executive and clinical leadership, communications, marketing, social media, etc.
Responsibilities:
- Supports the health system鈥檚 strategic plan and organizational goals by promoting new programs, service enhancements, and clinical experts in specified clinical areas to the news media through a variety of outreach activities including press releases, tailored pitches, social media, b-roll packages, etc.
- Builds positive and credible working relationships with members of the news media by researching and developing new media contacts and through consistent, positive interaction with current contacts.
- Experience using social media to promote, leverage and showcase garnered media coverage and communicate with media.
- Serves as a contact with local news media for interview requests, medical information requests and patient condition reports.
- During a crisis, works closely with Director of Media Relations and other members of the media relations team as appropriate.
- Provides other administrative and professional services as required including working with the team to compile and distribute E-News on a daily basis.
- Serves as the on-call media contact on a rotating basis.
- Responsible for making sure that materials he/she produces adhere to department quality standards, HIPAA privacy laws, and, when applicable, IRB standards for promoting clinical research.