Promote and maintain a positive relationship with co-workers, residents, and family members. Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director.
Salary Range: $80,000 - $85,000 Yearly
Responsibilities and Duties
- Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment
- Develops and maintains effective working rapport with other departments to identify any problems.
- Oversees the day-to-day operations of the business office
- Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues.
- Edit resident census and charge info in the billing / accounting system, including move-ins/outs, changes to recurring charges, onetime charges/credits
- Insures timely posting of resident receipts
- Provides training to staff necessary to support the functions of the Business Office and correct problems and improve service
- Completes new hire onboarding, offboarding, conducts background checks and processes payroll changes
- Maintains associate personnel files, resident business files, and vendor files as required
- Reviews and submits invoices to accounts payable
- Supervises the Concierge team
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Performs month end closing procedures and billing functions
- Other duties as assigned