Head of Business Operations – APJMEA
Role Overview
As the Head of Business Operations for the APJMEA region, you will serve as a strategic advisor and operational catalyst to the Regional President, COO, CFO, and Market Unit (MU) leaders. This role is central to driving commercial excellence, enabling scalable growth, and ensuring operational alignment across diverse markets. You will lead a high-impact team across Field Operations, Deal Desk, and Sales Compensation, delivering insights and infrastructure that empower sales teams and accelerate performance.
Key Responsibilities
- Strategic Partnering: Collaborate with regional executives to drive proactive forecasting, territory coverage, quota planning, GTM execution, and quarterly business reviews.
- Operational Leadership: Build, lead, and evolve the regional Business Operations team, ensuring agile support and continuous improvement across all functions.
- Sales Performance Optimization: Deliver actionable analytics to enhance sales productivity, pipeline velocity, and revenue predictability.
- CRM Excellence: Champion data integrity and governance across forecasting, pipeline management, and deal reviews.
- GTM Execution: Operationalize corporate GTM strategies across MUs, ensuring alignment, execution, and measurable impact.
- Pipeline Acceleration: Monitor pipeline health, support demand generation initiatives, and drive growth-focused interventions.
- Process Innovation: Streamline and enhance core business processes in collaboration with global stakeholders, including Deal Desk, CRM, and forecasting.
- Compensation Governance: Oversee quota setting and compensation plans, acting as the primary liaison for all sales compensation matters.
- Team Development: Scale and nurture a resilient, future-ready Business Operations team aligned with the region’s strategic growth objectives through 2025 and beyond.