⢠Design and implement didactic training and development programs, and/or identify external training curriculum programs based on staff needs
⢠Design and/or prepare training/instructional materials, teaching aids, and devices
⢠Evaluate training/instructional materials, teaching aids, and devices such as educational video/film, textbooks, and interactive LMS's
⢠Manage back up instructors; provide guidance and feedback as necessary
⢠Develop and maintain a training reference library, and ensure employees are aware of materials available for their use
⢠Responsible for developing a plan and monitoring all budgeting items for specific grants
⢠Work cohesively with our funder, WSW on the planning and implementing of Employer workshops
⢠Maintain accurate pre and post customer assessments
⢠Maintain a 95% or better customer satisfaction on surveys
⢠Responsible for being a virtual career coach for those attending workshops
⢠Guide customers to LinkedIn learning pathways
⢠Responsible for tracking, and gathering data on all workshops and performance needed
⢠Other duties as assigned