The Head Waiter/Waitress will:
- Be able to work weekends
- Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience
- Be a team player
- Coordinate with kitchen staff for accurate and timely service
- Monitor cleanliness, presentation, and readiness of all dining areas
- Ensure compliance with health and safety regulation standards
- Supervise during service to ensure all procedures and standards are respected
- Uphold the highest of standards, ensuring that consistency is maintained at all times
- Maintain a calm demeanour at all times and a professional approach to stressful situations
- Guarantee the highest level of guest satisfaction
- Follow company grooming standards
- Maintain an immaculate presentation at all times