The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
Job Type: 0 hours contract
Salary: £13.85 hourly
Responsibilities:
- To run food and drinks from kitchen or pantry to the guests in the Lounge or any area of the building specified by the manager
- To clear tables and maintain cleanliness of all areas, front and back of house
- To set up room and replenish stations according to department procedures and manager instructions
- To support waiters on other reasonable tasks as deemed necessary
- To welcome customers on arrival, greeting them on a friendly and hospitable manner
- To deliver exceptional customer service to all clients, ensuring a high level of customer satisfaction
- Establish and maintain good relationship with all clients
- Abide by company policies and departmental procedures/trainings
- Takes customers' orders for food and drink and prepare hot beverages (coffees/teas) and/or deliver them, whenever necessary and instructed by line manager
- Be able to make constructive suggestions to client’s requests in order to improve service and daily sales - upsell