Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
Customer Service - provide excellent service by being attentive to guests’ needs at every point in their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
Teamwork - collaborate with all colleagues to ensure the smooth flow of operations, support and contribute to creating an inclusive and safe working environment
Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
Flexibility - demonstrate a flexible and adaptable approach to working hours, duties, and operational needs. Be willing to support different areas of the business when required and respond positively to changing priorities in a fast-paced environment.