Responsible for all catering operation aspects of events including planning, staffing, setup, running, client liaison, and overall profitability of events. Managing and coordinating the team during events and working closely with the sales team and client to deliver the event seamlessly.
Job Type: Full Time
Salary: £36,500
Key Responsibilities:
- Leading the events operations team to deliver the food & beverage event operations at any of the event spaces at the venue.
- To lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.
- To ensure events are set up as required by the event sheets and according to venue SOPs.
- Ensure events are delivered on time as required by the event sheets.
- Lead and have active input to daily and weekly event operations meetings.
- To liaise with the kitchen, event operations and sales teams to deliver successful events.
- Conducts short- and long-term planning and management for events.
- Maintains or exceeds budgeted sales and profits in all event areas.
- Evaluates each piece of event business to ensure business can be properly serviced.
- Assembles creative and innovative event setups based on internal capabilities or outsources to qualified vendors.
- Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
- To assist in the recruitment, development and training of our front of house team
Coach employees to reflect company service standards and procedures