Customer Experience Coordinator

Portico are on the lookout for a Customer Experience Coordinator for a building in central London.

The overall aim of the Customer Experience Coordinator is to work alongside the Welcome Host and other service providers to create and uphold a positive visitor experience. 

The Customer Experience Coordinator will have the chance to create and cultivate the front-end user experience for guests and occupiers of the building. This includes: -

• Helping to creating the bespoke building app and uploading content
• Creating an events calendar and any required collateral, as well as running in house events
• Creating music playlists for the public space
• Providing concierge services as well as any other services that will create added value for the occupier’s experience.

This is a hands-on role, with the Customer Experience Coordinator working from the Reception desk and sharing the welcome responsibilities with the Welcome Host.

Shift details: 40 hour per week, shifts from 8am-5pm Mon-Fri.
Salary:  £39,000 per annum.