Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
Carry trays and reset tables with linen, china, glass and silver
Ascertain guests’ satisfaction and handle any problem which may arise, informing the supervisor or the manager of the problem and how it was resolved
Maintain a clean, neat and orderly restaurant throughout service
Polish silver, refill salt, pepper and sugar, creamers, etc
Ensure that work station is stocked with appropriate condiments at all times
Report any guest comments regarding food and beverage to manager
Conscientious handling and maintenance of operating equipment
Learn and adhere to safety, sanitation and hygiene policies
Maintain good working relationships with colleagues, and all other departments
Maintain complete knowledge of all F&B services, outlets and resort services/features
Perform opening/closing side duties as assigned and set all tables according to standards
Report to manager any kinds of deviation from set standard and procedures
Ensure that all service and storage areas are kept safe and clean
Help minimise waste, neglect, breakages and mishandling of supplies and equipment
Carry out light cleaning and maintenance of the outlet
Assist other Food & Beverage Outlets in their operations during peak hours if needed

F&B Captain

Job Description