We're looking for a strategic, systems-minded Service Designer to join our growing design capability. You鈥檒l work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs.
Service Designers at V1 work across the full service lifecycle, from discovery through to live. You鈥檒l lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions.
You鈥檒l collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. You鈥檒l help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great services.
Typical projects
You will work on a range of high-profile digital transformation projects, which could be in a range of sectors including education, training, social care or the criminal justice system. Examples of the projects you could be working on include developing new services to:
Enable people in prison to receive better and more tailored education and training.
Help local authorities carry out skills assessments on social workers.
Share sensitive information about children between multiple agencies.
Support teachers with their professional development.
Support vulnerable families.
Reducing administrative burden of schools and teachers
Supporting teachers enhance their skills and career development to ensure children get excellent teaching standards
Ensuring the Teaching Regulation Agency handles teacher data safely and accurately