Overview
We are looking for an experienced Senior Consultant with strong hands-on expertise in Oracle Enterprise Data Management Cloud Service (EDMCS) and a solid background across Oracle EPM Cloud applications. The role involves leading EDMCS implementations, supporting ongoing enhancements, and providing Managed Services support for global clients.
Experience
- 8+ years of overall experience in Oracle EPM solutions
- Proven hands-on experience with Oracle EDMCS in implementation and support roles
- As an Oracle EPM Senior Support Consultant, you鈥檒l play a vital role in supporting and maintaining Oracle Cloud EPM technology Stack
Key Responsibilities
- Support all Oracle EPM Stack Cloud and On-Prem implementations, enhancements.
- Lead and support Oracle EDMCS implementations, upgrades, and ongoing enhancements
- Design and manage metadata governance models, hierarchies, node types, and workflows
- Configure and maintain EDMCS subscriptions and integrations with downstream EPM applications
- Work closely with business and technical stakeholders to gather requirements and translate them into effective EDM solutions
- Provide production support, issue analysis, root cause analysis (RCA), and performance tuning
- Handle service requests and incidents in a Managed Services environment, adhering to defined SLAs
- Support and maintain integrations with Oracle EPM applications such as EPBCS, FCCS, ARCS, PCMCS, and legacy DRM
- Prepare and maintain functional design documents, configuration workbooks, test cases, KT documentation, and client status reports
- Participate in knowledge transfer sessions and contribute to best practices and reusable assets