Analytics Consultant

Our Analytics team sits within the UCD & Insights Capability, which consists of User Research, Content Design, Interaction & UX Design and Analytics. We primarily work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for-profit organisations, charities and social enterprises; and with some private-sector companies. The key sectors we're working in at the moment include education, apprenticeships & skills development, social care, rehabilitation, housing and criminal justice.

We are looking for an analytics professional who values:

• Measuring what matters, not just what is measurable;
• Solving the right problem;
• Simple and explainable solutions;
• Learning a diverse range of technical skills;
• Developing insights and stories in partnership with stakeholders;
• Empowering our clients through training and improved data literacy;
• Collaboration with each other and our clients, constructive feedback and questions;
• Repeatable, reliable, automated and sufficiently documented processes, not just getting repetitive work

In this role you will deliver excellent data analysis and visualisation services for clients. You would join a multi-disciplinary client team along with their own employees, other consultants/contractors. Your exact role would depend on their needs and your technical skills and experience. You might:

• Build dashboards in a tool like Looker Studio, Power BI or Amazon QuickSight
• Write SQL queries to transform data into a form useful for further analysis or visualisation
• Use SQL (or optionally Python) to analyse data
• Work with others with different roles and skillsets to develop meaningful insights that transform their decision making – for example about government policy, digital product strategy or user experience
• Define, analyse and visualise a government digital service’s KPIs and goals (known as ‘performance analysis’ in the UK public sector

Influence and inspire clients to take informed strategic decisions about their approach to analytics – advising on tools, how to make data available, outcomes, governance, people, skills etc. You won’t do everything yourself and will need to work with others who can complement the gaps in your own knowledge and experience.

Be an active member of the analytics community of practice – taking part in training and development activities and sharing your own skills and experience.

Depending on your skills and preferences, you might take on additional coaching and training responsibilities such as becoming a performance coach, providing informal on the job support or delivering more formal training activities.